TERMS AND CONDITIONS
1. Introduction
This website is owned and operated by IOTFIY Solutions (hereinafter and throughout this website referred to as "we", "us", and "our"). Our registered office and principal place of business are located at:
IOTFIY Solutions
AS-07, ST-16 Main University Rd,
Block 5 Gulshan-e-Iqbal,
Karachi, Pakistan
We offer this website, including all information, tools, products, subscriptions, software applications, and services available from this website, including the Mushaba mobile application and related services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
If you have any problems placing an order on our website, subscribing to our services, or require support after placing an order through our website, please contact us by calling +44 745 9125039 or by email at info@iotfiysolutions.com.
2. Applicability and Updates
By visiting our site, creating an account, downloading the Mushaba application, subscribing to any plan, or purchasing any service from us, you engage in our "Service" and agree to be bound by these Terms and Conditions, including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms and Conditions apply to all users of the site and services, including without limitation users who are browsers, customers, merchants, subscribers, tour operators, and contributors of content.
In consideration of your use of our website and services, you represent that you are of legal age to form a binding contract and are not a person barred from receiving products and services under the laws of Pakistan or any other applicable jurisdiction.
We may update these Terms and Conditions from time to time. Your continued use of our website, application, or services following any update constitutes acceptance of the revised Terms and Conditions.
3. Terms of Usage
You are prohibited from using this website, application, or its content:
- For any unlawful purpose.
- To solicit others to perform or participate in unlawful acts.
- To violate any international, federal, provincial, state, or local laws, regulations, and rules.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, intimidate, stalk, or discriminate against any person.
- To submit false, inaccurate, or misleading information.
- To impersonate another person or create QR bands using another person's identity without their consent.
- To use the Service to track, monitor, or locate any individual without their knowledge and consent.
- To misuse SOS, emergency, or lost-person features for false or non-emergency purposes.
- To upload or transmit viruses, malware, malicious code, or other harmful software.
- To interfere with, disrupt, overload, or circumvent the security features of the website, application, mesh networking systems, servers, or infrastructure.
- To collect, scrape, harvest, or track the personal information of other users.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- For any obscene, immoral, fraudulent, or harmful purpose.
We reserve the right to suspend or terminate your use of the Service or any related website, application, account, subscription, or membership for violating any of these prohibited uses.
4. Intellectual Property
This website, the Mushaba application, and all related software, content, databases, features, text, graphics, logos, images, designs, trademarks, and technology are the intellectual property of and are exclusively owned by IOTFIY Solutions.
The structure, organization, and code of the website and application contain valuable trade secrets and confidential information of IOTFIY Solutions. Except as expressly stated herein, these Terms and Conditions do not grant you any intellectual property rights whatsoever in the website, application, or related software, and all rights are reserved by IOTFIY Solutions.
5. Indemnity and Limitation of Liability
You agree to indemnify, defend, and hold harmless IOTFIY Solutions and its affiliates, officers, directors, employees, contractors, licensors, service providers, agents, partners, and suppliers from any claim, demand, loss, damage, liability, cost, or expense, including reasonable legal fees, arising from:
- Your breach of these Terms and Conditions.
- Your misuse of the Service.
- Your violation of any law or regulation.
- Your violation of the rights of any third party.
- Inaccurate information submitted by you through the Service.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, reliability, or suitability of the information and materials found or offered on this website, application, or related services for any particular purpose.
Your use of any information, features, or materials available through this website or application is entirely at your own risk, for which we shall not be liable.
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, reliability, and uninterrupted operation.
We reserve the right not to process, suspend, cancel, or refuse any order, subscription, account, or service request for reasons including but not limited to:
- Payment failure.
- Suspected fraud.
- Violation of these Terms.
- Legal or regulatory requirements.
- Service unavailability.
- Technical limitations.
- Circumstances beyond our reasonable control.
The Mushaba application's location tracking, QR identification, SOS alerts, AI Lost Mode, floor detection, and mesh networking features are assistance tools only and are not a substitute for official emergency services. We shall not be liable for loss of contact with group members, delayed alerts, inaccurate location information, failed SOS delivery, service interruptions, or any consequential damages arising from use of these features.
6. Termination
We may immediately change, suspend, restrict, or terminate your access to our products, services, website, application, subscriptions, or memberships, with or without notice, at any time and without liability to you or any third party.
We reserve the right to terminate your access if, without limitation, you have:
- Provided false or misleading registration information.
- Violated these Terms and Conditions.
- Interfered with other users or the administration of our services.
- Engaged in fraudulent, abusive, or unlawful activity.
- Misused tracking, QR, SOS, or emergency-related features.
- Become the subject of a request by law enforcement or governmental authorities.
7. Severability and Waiver
If any provision of these Terms and Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain valid and enforceable.
Failure by IOTFIY Solutions to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver or amendment must be made in writing and signed by an authorized representative of IOTFIY Solutions.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.
You agree that the courts of Karachi, Pakistan, including any consumer court having jurisdiction, shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the website, the Mushaba application, or any services provided by IOTFIY Solutions.
9. Contact Information
IOTFIY Solutions
AS-07, ST-16 Main University Rd,
Block 5 Gulshan-e-Iqbal,
Karachi, Pakistan
Email:
info@iotfiysolutions.com
Phone:
+44 745 9125039